Privacy Policy
Welcome to Excipure Pharma ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and business interactions.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide when contacting us, requesting quotations, placing orders, or communicating with us.
Personal and Business Information
The information we may collect includes:
- • Full Name
- • Company Name
- • Email Address
- • Mobile Number
- • Shipping Address
- • Billing Address
- • GST Details (where applicable)
- • Product Requirements
- • Order and Delivery Information
Technical Information
When you visit our website, we may automatically collect:
- • IP Address
- • Browser Type
- • Device Information
- • Website Usage Data
- • Pages Visited
- • Visit Duration
- • Referral Sources
This information is collected through Google Analytics and similar technologies.
2. Purpose of Information Collection
We collect and process information for the following purposes:
- • Responding to inquiries and quotation requests
- • Processing product orders
- • Managing shipping and delivery requirements
- • Providing customer support
- • Maintaining business records
- • Improving website performance and user experience
- • Monitoring website traffic through Google Analytics
- • Complying with legal, regulatory, and tax obligations
We only collect information necessary for legitimate business purposes.
3. How We Store Information
Customer and inquiry information may be stored through:
- • Secure Email Systems
- • Google Sheets
- • Internal Business Records
We implement reasonable administrative and technical measures to protect information against unauthorized access, misuse, alteration, or disclosure.
4. Sharing of Information
Excipure Pharma does not sell, rent, or trade customer information to third parties.
Information may be shared only when necessary with:
- • Shipping and logistics partners
- • Government authorities where legally required
- • Professional advisors such as auditors, accountants, or legal consultants
- • Technology service providers supporting our operations
Such sharing is limited to information necessary for the intended purpose.
5. Google Analytics
Our website uses Google Analytics to understand visitor behavior and improve website performance. Google Analytics may collect information such as:
- • Pages viewed
- • Time spent on pages
- • Device and browser information
- • General geographic location
Google Analytics does not provide us with personally identifiable information unless voluntarily submitted through our contact forms.
You may learn more about Google's privacy practices by visiting Google's Privacy Policy.
6. Data Retention
We retain customer and inquiry information only for as long as necessary to:
- • Fulfill orders
- • Maintain business records
- • Meet tax and regulatory obligations
- • Resolve disputes
- • Provide ongoing customer support
When information is no longer required, it is securely deleted or anonymized where practical.
7. Data Security
We take reasonable measures to safeguard personal information, including:
- • Restricted access to customer information
- • Secure business email accounts
- • Password-protected systems
- • Internal access controls
While we strive to protect your information, no internet-based system can guarantee absolute security.
8. Your Rights
Subject to applicable Indian laws, you may request:
- • Access to your personal information
- • Correction of inaccurate information
- • Deletion of information where legally permissible
- • Withdrawal of consent for future communications
To exercise these rights, please contact us using the details provided below.
9. Children's Privacy
Our website and services are intended for business and commercial purposes. We do not knowingly collect personal information from individuals under 18 years of age.
10. Compliance with Indian Law
Excipure Pharma endeavors to comply with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and other relevant regulations governing the collection, storage, and processing of personal data.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.
Contact Us
Excipure Pharma
info@excipurepharma.com
+91 93984 53760
https://excipurepharma.com
India
By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Revised Effective Date
June 21, 2026